We are your virtual, on-demand new product introduction and operations team. We get your product to market faster and let you focus on what matters to you.

Download theĀ PIKE Line Card.

Services

Business Plan Review
Find risks and opportunities early. Provide a comprehensive product development and operations plan. Our team will work closely with founders and high-level business stakeholders to review product ideas and business plans from the standpoint of manufacturing, supply chain and product support.
Contract VP Services
Keep on track without the expense of a full-time employee. We can provide ongoing product development and/or operations management for your business. Even though your product is in the market and there may not be updates in the near future, there is still work to be done. A contract person may make sense.
Project Execution
Get your product to market without any hitches. At the right time, we can provide in- depth project execution for your product development and operations setup. We bring specialized expertise with common tasks such as Factory Selection, New Product Introduction, Fulfillment Partner Selection, Fulfillment Process Setup, and Product Support Setup.
Operations Staffing
Focus on your core business. Let us put the right team in place at the right time. We can provide or identify part- time or temporary staff for your product development and operations needs or we can help hire the full-time team to replace us.

Capabilities

A full range of capabilities in product development, manufacturing, supply chain, fulfillment and product support.

Strategy & Planning
Product Development
Manufacturing
Supply Chain and Fulfillment
Operations & Product Support
Long Term Staffing

Sourcing Activities
Industrial Design Resources
Engineering Resources
CM and 3PL RFx activities
Components
Critical Technology and Suppliers
Other Tools and Services
Partner Audit and Assessment
Negotiations
Operations
Business Metric Identification
Operation Dashboard Creation
Forecasting
Sales & Operations Planning
Quality/RMA/MRB Dashboard
Tool integrations and implementations
Domestic & International Shipping
Freight Forwarding

Project Management
Technical Development Management
Design and BOM Review
Tool implementations
NPI/Manufacting Oversight
Crisis resolution (boots on ground)
Regulatory compliance (Safety, Emissions, FDA)
Order Management & Fulfillment
Channel Development Support
Third Party Logistics Selection
Shipping Management Tools
Web Store Administration
Warehouse Setup
Shipping Setup
Channel Management
International Shipping

Customer Service & Reverse
Logistics
Call Center Selection
Call Center Setup
Return Processing
Refurbishing Activities
Technical Documentation
Knowledge Base Setup

Industries
Startup Consumer Hardware
High-volume Consumer Hardware
Cosmetics
Medical Devices
Medical Software & Imaging

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